Mission

TriCity Family Services (TCFS) is a private, not-for-profit, human service agency serving the community members and organizations of central Kane County. The agency is dedicated to strengthening people and building community through the provision of quality, affordable counseling, youth crisis intervention, prevention, and early intervention services that promote sound mental health and effective family functioning. As a community-based agency, TCFS promotes service excellence, honesty, hopefulness, personal responsibility and respect for others. .

Vision

TriCity Family Services is committed to assuming a leadership role in the provision of community-based, family centered behavioral health services in the Mid-Fox River Valley.  As we expand and enhance our responsiveness to the needs of our community, we will strive to:

Empower individuals and families to recognize and use their personal strengths and talents to their fullest potential as we assist them in resolving those crises that lead them to us;

increase our accessibility to those in need by continuing to extend our services into clients' homes, work-settings and schools;

maximize the use of existing resources by collaborating with other health care providers in the design and delivery of needed services;

address the behavioral health needs of our clients across the family life cycle; and;

create and deliver programs designed to prevent the occurrence of substance abuse and mental health problems and promote individual and family wellness.

 Quality

TriCity Family Services is committed to providing services of the highest quality to its clients.  The Agency's Quality Improvement System (QIS) is the vehicle through which TCFS fulfills this commitment.  Quality improvement is not a program; it is a philosophy that embodies our mission, vision and core values. The QIS provides the operational framework within which TriCity Family Services continually improves the efficiency and effectiveness of its services while enhancing the health or our organization.

Client Satisfaction Survey Results