Mission

TriCity Family Services (TCFS) is a private, not-for-profit, human service agency serving the community members and organizations of central Kane County. The agency is dedicated to strengthening people and building community through the provision of quality, affordable counseling, youth crisis intervention, prevention, and early intervention services that promote sound mental health and effective family functioning. As a community-based agency, TCFS promotes service excellence, honesty, hopefulness, personal responsibility and respect for others.

Vision

Building upon our distinctive competency as a provider of family-centered mental health treatment and wellness services, we envision a future in which TriCity Family Services will:

Be recognized as the provider of choice for individuals, couples and families at all income levels seeking high quality, affordable, out-patient mental health services delivered across the family life cycle;

Continue to assume a leadership role in treating children's mental health disorders;

Continue to partner with schools, law enforcement and other local providers, maximizing the use of existing resources and collaborating in the design and delivery of needed mental health services;

Continue its traditions of creating and delivering programs designed to prevent the occurance of substance abuse and mental health problems and promote individual and family wellness;

Partner with the local medical community in integrating the delivery of physical and mental health care; and

Assume a primary role in working with local employers to create and maintain healthy work forces through the delivery of innovative employee assistance services.

Our Strategic Plan 2012 - 2015

Quality

TriCity Family Services is committed to providing services of the highest quality to its clients.  The Agency's Quality Improvement System (QIS) is the vehicle through which TCFS fulfills this commitment.  Quality improvement is not a program; it is a philosophy that embodies our mission, vision and core values. The QIS provides the operational framework within which TriCity Family Services continually improves the efficiency and effectiveness of its services while enhancing the health or our organization.

Client Satisfaction Survey Results