Why Have an Occupational Assistance Program?

The effect of personal problems in the workplace

When an employee has a personal problem that affects his or her ability to perform in the workplace -- you lose. You lose efficiency-- you lose productivity -- you lose money -- you lose your valued employee.

Family discord, financial pressures, substance abuse and workplace stress are but a few of the common concerns that, if left unchecked, can affect an employee's performance.

The resultant low morale, high absenteeism, greater risk of accident and increase in medical insurance claims translate into direct cost for you. Your bottom line is also affected by increases in medical insurance and Worker's Compensation premiums.

Occupational Services provide cost-effective solutions

About 50% of all employers, including nearly 90% of Fortune 500 companies, use an EAP to help employees and/or their families work through personal problems. An EAP helps you manage your human assets most effectively to:

  • improve productivity
  • promote workplace cooperation and job satisfaction
  • reduce absenteeism
  • decrease work-related accidents
  • manage the risk of unexpected events
  • reduce the number of health insurance claims
  • reduce turnover
  • demonstrate your care and concern for your employees and their families

WHY OCCUPATIONAL SERVICES FROM TRICITY FAMILY SERVICES?

We're committed to our community

We've been providing professional counseling services to Kane County for more than 30 years. We are committed members of your community, not just an "800" number. We have been successfully providing EAP services to organizations that range in size from 20 to more than 1,000 employees since 1985.

Our workplace programs are delivered by experienced workplace counselors who know and understand the needs of employers, employees and their families. With an EAP provided by TCFS, every employee --whether manager, union or nonunion worker -- receives priority service.

The benefits of a TCFS EAP

Our EAP programs are designed to help identify and resolve productivity or behavior problems associated with employee personal concerns. In addition to caring for immediate concerns, our EAP reduces the chance that future problems will negatively affect employees' lives and work.

Here's what TCFS provides for employers:

  • an EAP policy designed and implemented to meet your specific needs
  • introductory materials for your employees
  • explanation of your EAP program and benefits to your employees
  • manager/supervisor training for using the EAP as a performance-based management resource
  • ongoing coaching to help managers/supervisors assist troubled employees
  • reports on EAP use
  • on-site educational programs covering a wide range of mental health and wellness issues
  • critical incident debriefing services
  • substance abuse evaluations following a positive drug test
  • assistance with Drug Free Workplace Act and/or Department of transportation compliance

Here's what TCFS provides your employees:

  • one local telephone number to call, 24 hours a day, seven days a week
  • immediate crisis intervention when appropriate
  • face-to-face appointments within two working days for non-emergency situations
  • free, face-to-face assessments of treatment needs
  • referrals to additional resources as needed
  • follow-up care
  • confidential services

To learn more about how the TriCity Family Services Employee Assistance Program can help you achieve and maintain peak performance in your workplace, contact us today. We look forward to the opportunity to put our experience and proven solutions to work for you.