To All Clients
In the interest of keeping you informed of the Agency's
continuing quality improvement efforts, we are pleased
to provide you with the following results from Client
Satisfaction Surveys returned between January 1, 2011 and
June 30, 2011:
-
We scored a 94% in Overall Satisfaction on the
Initial Client Satisfaction Survey
- We scored a 88% in Overall Satisfaction on the
Interim Client Statisfaction Surveys
- We scored a 91% in Overall Satisfaction on the
EAP Client Satisfaction Surveys
What you had to say....
-
"I feel that
she [therapist] understood me and was eager to help
me. I look foward to my visit with her.
She has started giving me the tools I need to
improve and get healthy again"
-
"I especially
appreciate Michelle's identification of my
daughter's strengths and is working to incorporate
these into her treatment plan.."
-
"I think Gail
Mastio is an exceptional thereapist and a perfect
fit for me."
-
"You guys are
very nice and do your jobs in a great way."
-
"I think we are
able to function better in our family and handle
advisory better. We will continue to work on
the solutions we have been given."
-
"Great
consultant, great facility, great results!"
We thank you for your feedback and will continue
to strive for excellence and quality in all that we do.
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