TriCity Family Services

1120 Randall Court
Geneva, IL 60134

Strengthening People – Building Communities Strengthening People – Building Communities

Fees & Insurance

Counseling and Family-Based Treatment for Eating Disorders

TriCity Family Services is committed to providing affordable mental health services to those who need them. We accept most major insurance plans, Medicare, Medicaid, and employee assistance plans.

Currently, TriCity Family Services has providers approved for the following insurance companies:

  • Aetna
  • Blue Cross/Blue Shield (PPO only)
  • Cigna
  • HFN
  • Humana
  • Magellan
  • Managed Health Network
  • Psychcare
  • Private Healthcare Systems
  • Tricare
  • United Behavioral Health
  • Value Options

As a nonprofit provider, TriCity Family Services offers residents of Geneva, Batavia, St. Charles, Aurora Township, Blackberry Township, Campton Township, Kaneville Township, and Virgil Township with mental health services at a reduced rate based on a sliding fee scale. Residents of these communities are never denied services due to an inability to pay.

To learn more about your Medicaid health plan options, please contact Illinois Client Services at 1-877-912-8880, TTY 1-866-565-8576, or visit

Please note that payment is required at the time of service. This may be in the form of an insurance co-pay, a sliding-scale payment, or the full cost of service for self-paying clients.


Emotional Wellness Workshops and Support Groups, and the Wilderness Challenge Program

Because we are a nonprofit, community-based agency, many of our Emotional Wellness Workshops and the Wilderness Challenge Program are offered at no cost to residents of Geneva, Batavia, St. Charles, Aurora Township, Blackberry Township, Campton Township, Kaneville Township, and Virgil Township. Other workshops and our support groups have registration or meeting fees.  Emotional Wellness Workshops and Support Groups are not covered by insurance.

Please refer to the service you are interested in for specific costs.


Employee Assistance Programs

Employee Assistance Programs are priced based on the services provided.  EAP contracts can be designed as all-inclusive plans, or a la carte services can be purchased separately. Please contact TriCity Family Services at 630.232.1070 to discuss a pricing structure that works for your business.

Please note that EAP services are paid for by employers, and that employees covered under EAPs receive services at no cost.

About Us
Support Us
Contact Us
Main Office:

1120 Randall Court, Geneva, IL 60134


Monday – Thursday 9am-9pm
Fridays 9am-5pm
Saturdays by appointment only

Satellite Office:

2570 Foxfield Road, Suite 101, St. Charles, IL 60174


By appointment only

Phone: 630.232.1070          Fax: 630.232.1471

© Copyright 2020 TriCity Family Services